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Testimonials / Reviews

Check out our reviews from happy customers below!

5/ 5 after 82 reviews

I just wanted to say a very big thank you to Ben’s Bouncy Castles. There was a problem with the van doors and the equipment was trapped! Your team was amazing calmly dealing with me in complete panic mode and then racing back to the yard to sort the van doors and returning with the inflatable and bull, they got everything up and running with just a 15 minute delay.

Alex and Marcus were lovely throughout the evening, I also really appreciate you price matching the equipment hire to last year. I will not hesitate in recommending Bens Bouncy Castles to others or using you in the future.

We hired the bouncy castle/ball pit/slide all in one. It was like a fort and it was absolutely brilliant. They were punctual and everything was easy. Totally recommend these guys.
Fantastic service and would thoroughly recommend. Easy to use booking site, great choice of bouncy castles, always on time, helpful and nothing too much trouble. We have used for a Summer Fair for last 8 years - wouldn’t go anywhere else. Just the best.
Booked the Harry Potter castle and bubble machine last weekend to entertain my son and friends. Went for the biggest castle we could find and it didn’t disappoint- reminded us of what we remembered bouncy castles to look like before we grew and they became smaller!
Service was brilliant- Alex and his team helped enormously in what was a very stressful set up situation due to unforeseen circumstances and set up efficiently and quickly. Would highly recommend
Great service and lovely bouncy castle for my son's 3rd birthday party. We changed our minds after we made the booking and that wasn't a problem for the team. We ended up with the Jungle safari play set and it was perfect for 3-4 year olds. Nice and open, the ball pool was a hit and the little slide, plus bouncy castle. Lovely, friendly chaps delivered and collected at the agreed times and they even let us have it a little longer than originally booked so close family could enjoy another couple of hours on it after all the other guests had left. Would definitely use them again.
We hired a paw patrol bouncy castle at the weekend for a toddler birthday party and it went down a treat with all the guests. I can highly recommend Bens Bouncy Castles. It was really easy booking the bouncy castle online. They actually went above and beyond and even went to the venue to check the ceiling height for me to confirm which height bouncy castle we could hire. On the day, it was delivered and set up really quickly and pick up was also punctual and quick. Will definitely hire again from Bens Bouncy Castles.
We hired the Action Hero Activity Fun Run for ours sons 5th birthday party. It was brilliant and kept the kids well entertained - slide was a huge hit! Excellent service would definitely recommend!
We had a party for our 4 year old son in a hall in Tewin and Ben's Bouncy Castles showed up a little early put up the amazing bouncy castle with a ball pit and slide as well as giving us cars to ride on to for the kids. The service from start to finish was amazing. The delivery driver was happy smiley and helpful. Great service great value for money! If you are having a party book these people.
Thankyou so much to bens bouncy castle! Had my sons 2nd birthday party Saturday just gone and had a peppa pig bouncy castle it was amazing and my little boy and his friends loved it! The guy who set the bouncy castle up was really lovely and friendly, also they were very friendly and organised over the phone too ! Very very happy!
Highly recommended and I will definitely be hiring from you again thanks so much!!� xxx
Had a party for my daughter's 2nd birthday! The jungle soft play was AMAZING!!! Everyone enjoyed it so much and it really made her day!
So impressed with the service! The drivers turned up bang on time and were great at setting it up (even though the hall was smaller than expected and we didn't think it was going to fit, but the guys were great and moved some furniture around to make it fit!)
They were really friendly and super efficient!
Definitely recommend Ben's Bouncy Castles - friends at the party are going to use them in the future and I look forward to having another party with them again!
Thank you!!!!!
We hired an indoor Frozen bouncy castle for our daughter’s birthday party and it was brilliant. The team setting it up arrived on time and set it up so quickly she was able to enjoy it while we were getting ready for the guests to arrive. The children loved the bouncy castle! We would highly recommend Ben’s Bouncy Castles; they were very reasonably priced, efficient, on time and professional. A pleasure to deal with!
We hired a bouncy castle for a birthday party- was a speedy delivery and collection with no hassale. Was up in no time, ready for the kids. Would highly recommended bens bouncy castles. Will be using these guys for party's from now on. Thank you
Really fantastic. We hired the minions bouncy castle for a group of 7 year olds. It was perfect. They guys came and set it up, then came back to collect it exactly when they said they would. Polite, charming - can't fault the whole process. Thank you.
Hired the rodeo bull for a Year 6 leavers party, it went down a treat!! The kids (and adults) loved it and the young man who manned the ride was brilliant!! Would definitely recommend!
We've hired 3 times for our street parties and Bens Bouncy Castles are brilliant. Highly recommended.
Hired the paw patrol bouncy castle for my son's 1st birthday, it got delivered an hour early (bonus)&the delivery men where very helpful & got the bouncy castle set up within minutes! When the bouncy castle was collected, they had it down& away within minutes as well! Will defiantly be reccomending this company! Thankyou for making alot of children very happy smile emoticon
Hired the adult disco dome, was great fun for adults and kids, will definitely be hiring it again
Excellent service and value for money would definitely recommend using Ben's Bouncy Castles. I had placed an order and realised the measurements were wrong and had to go for smaller dome disco and they sorted it straight away. Contacted me the day of the party to keep me informed of the delivery time slot, excellent service.
Affordable & very professional. No messing around, very quick turnaround times. Defiantly use again!
I hired the junior disco dome for my daughters fifth birthday and the children absolutely loved it. The delivery team were polite, efficient and worked very quickly. I would definitely recommend and use this company again
Just hired the V minion castle for my son's 6th birthday party. Had about 15 mad children jumping all over the place and truly loved it. Used this company for over 5 years now and never been let down. Online has such a great selection to suit all budgets too.
Always kind and helpful staff quick to set up and pack away leaving you to fuss about the little stuff. Very surprised to hear any negative feedback on here as this company have always been spot on.
With my 3 boys I'm sure I will be calling you up again pretty soon.
Thanks again for amazing castle and service. Will be back x
Brilliant service, lovely staff, and the Peppa Pig bouncy castle was a huge hit with the kids. Will use Ben's Bouncy Castles again for sure.
Thanks again to these guys, Bouncy castle, table and chairs all spot on!
Hired the bouncy castle party dome for mydaughters birthday party. Was a real hit with all kids and adults the music comes out really loud also so no need for another form a music play!
We had it over night and they wasn't in no hurry to collect the next day which my kids was even happier about as they got to okay next day. We delivered put up at 1pm and not collected he next day till gone 2pm.
Excellent service and great castle thanks very much will def use again if I have another party but will also go on to recommend to family and friends. Thanks all at bens
We hired the minion castle for my son's 4th party. Was very successful and the service was great. Arrived well before the time it was booked for, quick setup by friendly people and collected after agreed time with no fuss.
We hired the pink indoor V bouncy castle for my daughters christening and it was perfect! The service from Ben's bouncy castle was excellent from start to finish. I will be sure to use again! Thanks guys!
Thank you to Bens Bouncy castles for helping us out at very short notice! I contacted them 1 week before our party and they supplied us with the gladiator duel and bungee run. They ended up dropping them off a day early so we had them for longer than planned. Everyone had so much fun, I would definitely recommend them and they'll be first on my list if I ever need to hire something like this again!
Booked 10th June for my son's 8th birthday, had his classmates come to his party (24 kids!). The castle was a great hit with them all and I really couldn't have kept them all entertained without it. Delivered and up and running by 10am by two lovely guys and collected by 5pm. Such a great company with great products. Would recommend to all. Many thanks.
On Saturday night we discovered that the trampoline mat we had bought for our daughter's birthday party was the wrong size! I 'phoned Ben's at about 7pm and at 11am the following day I had a brilliant (and I mean brilliant) Disco Dome with lights and an amazing sound system all set up in our garden to the absolute delight of my daughter and her guests. Thank you Ben's for saving the day. Delivery was prompt, set up was quick and thorough, all in all a superb service. Thank you.
We hired the new AJL Pirate Ship for my sons 4th Birthday and it was a huge hit, i have used Bens Bouncy Castles on numerous occasions and have always been pleased with the products and the friendly staff. One of the tables we ordered was a different size to the rest which was a bit disappointing but mistakes happen sometimes and a refund for that table was offered. I would not hesitate to recommend them
I hired a castle for my daughters birthday party. All the children had loads of fun. The castle was up and ready by 11.30 for a 12pm start. Thank you so much. Would highly recommend you to friends, family and people on fb asking for recommendations
Have used this company before and now using again....all staff are very helpful, polite and friendly.
Hired a bouncy castle for a school summer fair, children loved it! Castle arrived on time, was set up and ready to use promptly. Professional service by friendly staff. Would recommend.
We hired the Adult supersized bouncer for our Beer Festival at The Engineer for 2 days which was a great hit with the kids, and adults!
Great customer service, no hassle with delivery and set up!
Thank you Bens Bouncy Castles!
We hired the air jungles bounce and slide and giant connect 4 for a 40th birthday party at The Cross Keys in Gustard Wood. It was fantastic and the kids absolutely loved the bouncy castle. It kept 30 kids occupied for about 6 hours and we definitely got value for money. It was so easy to hire and the guys that dropped and collected were brilliant. Really efficient and friendly. Would highly recommend
Used this weekend for my little boys birthday party, very friendly staff nothing was too much trouble. Made the day, amazing service will be using again.
Exceptional customer service, everything was great from start to finish, from the booking process right up till collection. Very accommodating and friendly! My little brother and his friends had an amazing day and I can't thank you enough.
Bens Bouncy castle company was friendly staff arrived on time quickly set up and was very laid back would highly recommend this company
We hired the Airquee Fun Run Assault Course for a 7th Birthday Party, and it was absolutely brilliant. Around 20 kids spent the whole party rushing from one end to the other and then back again for another go. It is a really exciting high quality inflatable. One day they will be too old for this kind of thing, but not yet - even the older kids loved it.
The service was first rate. Courteous well mannered staff delivered on time, with great care, and set it up exactly as we wanted to before they left. It was clean, brightly coloured, and looked new. Collection was just as painless.
Glad we chose this company - would highly recommend.
We hired a bouncy castle for our youth club and it was brilliant. Flexible on delivery and collection plus a good price. Very friendly and helpful. Would definitely use again!
Thank you for a smooth transaction and a fantastic bouncy castle for our Christmas party! The drop off, collection and communication was excellent!
I booked in the indoor adventure and diddy cars today! Thank you for an amazing service � Ontime dropping off and collecting! Kids love it!x
Professional and set up quickly.
Good price and very happy overall
Lovely staff Adrian and Alex
Would defiantly recommend and be using again.
I'm so glad I discovered Bens Bouncy Castles!! Great communication, punctual and fast setup. And a brilliant bouncy castle that everyone loved! They worked around the unexpectedly rainy birthday by bringing a covered castle, I was so relieved. And such friendly staff - Alex really got me in the party spirit even before the guests arrived, thanks mate! I'll definitely use these guys again.
Great company and such lovely staff we have 2 guys called Alex and Phil they were great such friendly and kind people would recommend to my friends.
Used Bens bouncy castle for my daughters 2nd and husbands 30th! Fantastic company, brilliant bouncy castle! Was very happy with the service and will use them again!!
Daughter just had junior disco dome for her 13th party. Was an absolute hit. We rescheduled at the last minute because of poor weather forecast and they were very accommodating. Overall good service and a happy daughter. Thanks guys.
Great service and products ... Kids loved the bouncy castle with slide. Thank you!
Excellent swift and friendly service. Worth every penny the kids loved the bouncy castle. Will be using again.
We worked with Bens Bouncy Castle for St Albans Half Marathon. Communication pre event was good. They turned up on time and set-up using initiative. Equipment was all good quality and well received by our community. We did have bad weather and they managed to open up the inflatables when it was safe to do so a close them when risks were too high. Very impressed by professionalism of the team and look forward to working with them again next year.
Yesterday was my wedding reception and I had ordered two bouncy castles for the 40 children that were attending, 3 hours before the start the company I was using let me down!! Absolute nightmare..... Until I called Bens Bouncy Castles. With no dramas or problems, the response to my phone call was 'I will load up the van now and be there before your event starts' Legends!!!! You absolutely saved the saved guys and the kids had a fab time!! Fantastic customer service! Highly recommend to anyone and we look forward to using you again in the future
Great service, thanks so much for making my daughters birthday so much fun! The bouncy castle was fab and the didicars were also a hit! Will definitely be using you again and will recommend to friends and family.
Amazing company ! My bouncy castle company let me down and we were left with a garden full of upset children for a party and Bens saved the day and literally came in 10 mins to drop one off! Thank u so much I would never use anyone else now xxxxxxxx
Very friendly and a lovely big bouncy castle. Defiantly recommend!
Excellent service thank you so much for helping us out with our charity day.
Thank you for for providing us with the Bucking Bronco last Saturday. Communication, set up & break down were perfect and you did a perfect job fitting around our specific demands. A huge deal of positive comments were received and a lot of guests thought it made the night! Thank you once again I'll be sure to use you guys again.
Thank you so much for the disco dome and mini cars at my daughters party today, great efficient service and friendly staff. A lot of the parents there were very impressed and hopefully you'll be getting more business
This made our party on Saturday night!! Thanks so much, would definitely recommend and use again. Thank you!
Great service today. Daughter and her friends loved the indoor frozen castle. Perfect for little ones. On time for both drop off and collection at hall. Polite and good value for money. Will use again. Thanks.
Got this Tomo for my 13 birthday day and they have been so helpful and a fantastic price I recommend this to anyone !!

Had my daughters 4th birthday party today! Staff was brilliant came early than expected and came on Time to collect bouncy castle! The 3 lads where lovely! Thank you so much I'll be using you again in the summer for my sons christening!

A big thank you the guys from Bens Bouncy Castles for making my daughters 1st birthday so entertaining. I've used you guys several times and you never disappoint. The rodeo camel and chocolate fountain went down a treat and the tug of war was epic. A special shout out and mention to Alex without who the tug of war and rodeo camel just wouldn't have worked and been so great.
Fantastic people and great service nothing too much trouble

Thanks so much for today you saved the day providing me a castle last minute!!!!

Thank you for a Great service today. Staff very friendly and helpful and excellent delivery and pick up. My daughter loved the Frozen bouncy castle.

Thanks to bens bouncy castle for supplying a great frozen bouncy castle for my daughters 5th birthday she enjoyed bouncing with her friends.

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Top quality service, the best in the area by far!

Well what can I say about bens Bouncy Castles, EXCELLENT service provided, ordered online staff were friendly and very professional, my son and his friends were so delighted with spider man bouncy castle and had so much fun. Thank you so much. Would recommend to everyone xx thank you again i will be use you again next year x

Very happy! Great and friendly service, made it so easy. Bouncy castle was great and didi cars were very good value for money, they were a hit. Thank you.
Thank you so much for helping me give my daughter a fantastic send off on Saturday night. The rodeo bull was a big hit and I would definitely recommend it anyone having a Western themed party.
Absolutely BRILLIANT, we hired the Disco inflatable for our sons 10th birthday party, it arrived and was set up in plenty of time in excellent condition and safely secured, we will def hire from you again, Many thanks Geri & David Hutchinson

Thank you so much for the minion bouncy castles for my sons birthday, they were amazing.

Your delivery man was so friendly and even entertained my children while setting up, thank you, will defiantly use you again!

Thanks for a great day my boy had so much fun xxxx

Great, good service, nice people, definitely recommend!

Brilliant Service from start to finish. Highly recommended for any occasion

Thank you to everyone for such a fantastic service! The delivery staff were very polite and friendly. Excellent value for money and I have already recommended you to friends. Will absolutely be using your service again. My son loved his bouncy castle for his party today. Thank you!

Thanks so much for the didicars today - they were a MASSIVE hit with all the kids..... And mums lol! Highly recommend using ben for your party. Thanks again Hayley

Thank you so much for a great evening. Fab marquee fab disco and amazing hog roast!!! Definitely recommend you to others!! x